Terms of service

TERMS OF SERVICE

Overview

Welcome to Pantchain.

Pantchain (“Pantchain”, “we”, “us”, or “our”) is operated by Hyperscale E-Commerce LLC, a company registered under number 7841477, with its registered office at:

4300 Ridgecrest Dr SE, Suite L #562
Rio Rancho, NM 87124
United States

Pantchain operates the website www.pantchain.com (the “Site”) and provides related products and services (collectively, the “Services”).

By accessing or using our Site or purchasing from us, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy.

If you do not agree, please do not use our Services.


1. Eligibility & Account

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services.

If you create an account, you agree to:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Be responsible for activities under your account

We reserve the right to suspend accounts providing false or misleading information.


2. Products & Availability

We strive to display product information accurately. However:

  • Product colors may vary depending on your device

  • Descriptions may be updated without notice

  • Products may be discontinued at any time

We do not guarantee that products will meet expectations beyond their stated description.


3. Orders & Acceptance

Placing an order constitutes an offer to purchase.

Orders are considered accepted once:

  • Payment has been successfully processed

  • You receive an order confirmation email

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities

  • Correct errors in pricing or availability

If an order is canceled after payment, a full refund will be issued.

Products are sold for personal use only unless otherwise authorized.


4. Pricing & Payment

All prices:

  • May change without notice

  • Are listed in U.S. Dollars unless otherwise stated

  • Exclude applicable taxes unless specified

You agree to provide accurate billing and payment information and confirm that you are authorized to use the selected payment method.


5. Shipping & Delivery

Shipping times are estimates and not guarantees.

We are not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Events beyond our reasonable control

Ownership of products transfers to you upon confirmed delivery to the shipping address provided.


6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.


7. Intellectual Property

All content on the Site — including logos, text, graphics, product images, designs, and software — is owned by Pantchain or its licensors and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written consent.


8. Third-Party Services

Our website is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell products.

All purchases are made directly with Pantchain (Hyperscale E-Commerce LLC).

We are not responsible for third-party services or websites linked from our Site.


9. Privacy

Your personal information is handled according to our Privacy Policy.

Because the Site is hosted on Shopify, certain data may be processed by Shopify and its service providers in accordance with their infrastructure and security practices.


10. Feedback & Reviews

By submitting reviews or feedback, you grant Pantchain a non-exclusive, royalty-free license to use such content for marketing and operational purposes.

You represent that your submissions do not violate third-party rights.


11. Prohibited Conduct

You may not use our Services to:

  • Violate any law

  • Infringe intellectual property rights

  • Transmit malicious code

  • Engage in fraud or abuse

We reserve the right to suspend or terminate accounts for violations.


12. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available” to the fullest extent permitted by law.

We do not guarantee uninterrupted access or error-free operation.

Some jurisdictions may limit the applicability of certain disclaimers.


13. Limitation of Liability

To the maximum extent permitted by law, Pantchain and Hyperscale E-Commerce LLC shall not be liable for indirect, incidental, or consequential damages arising from use of our Services.

Nothing in these Terms limits liability where such limitation is prohibited by law.


14. Governing Law

These Terms are governed by the laws of the State of New Mexico, United States.

You agree to the jurisdiction of the courts located in New Mexico.


15. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page.

Continued use of the Site constitutes acceptance of the revised Terms.


16. Contact Information

Pantchain
Operated by Hyperscale E-Commerce LLC
Registration Number: 7841477

4300 Ridgecrest Dr SE, Suite L #562
Rio Rancho, NM 87124
United States

Email: contact@pantchain.com
Phone: +1 (484) 569-1848

Customer Support Hours:
Monday – Friday
9:00 AM – 7:00 PM (Eastern Time)

We respond to inquiries within 1 business day.